FAQ’s

Home health care refers to a wide range of healthcare services that can be given in your home for an illness or injury, or simply to help you cope with a change of circumstances. Home healthcare also includes baby care (newborn, premature and well babies for sleep training and weaning) toddler to preschool care, elderly care, palliative care and any other specialised type of care such as post-operative care, prenatal care and hotel nursing. Home healthcare is usually less expensive, more convenient and just as effective care you get in a hospital or skilled nursing facility. The healthcare provider can be either medical or non-medical, depending on the client’s condition. At Clear Diamond Care, we do just that. Home healthcare helps you get better, regain your independence, and become as self-sufficient as possible.

Here are some things you may want to consider:

  • How long the agency has been in the business of home care;
  • Whether the agency is licensed and insured;
  • If the agency’s home nurses are certified by healthcare authorities;
  • How the company screens employees and whether it performs background checks;
  • If the agency provides references from its’ existing clients;
  • If the agency provides continuous education and training for its nurses.

CDQ Nursing provides home care which is an extensive continuum of care, providing the right kind of care at the right time. Not only do we provide professional nurses to care for you in your home, we offer much more, including rehabilitation aid, paediatric and prenatal programs, wound care and chronic care management. We are dedicated to research and training to ensure you receive the very best in home based care.

You can be sure that every member of our team – whether nurse, rehabilitation therapist, or other specialist, is highly trained, is fully screened and cross reference checked, trustworthy and professional. Every member of our team is fully screened and insured. At Clear Diamond Homecare, we offer a level of skill that comes only with experience, and the compassion that comes with true caring.

Yes, Clear Diamond Nursing is fully licensed by Qatar Health Authority MOPH to practise home nursing

Yes, all Clear Diamond nurses are licensed by Qatar Health Authority MOPH, to ensure the provision of the highest levels of quality and care services at all times.

In order to represent Clear Diamond Care, we ensure that our nurses have substantial in-service competency and training. As a growing company, Clear Diamond Care is constantly recruiting to build its pool of candidates – all of which have diverse professional backgrounds, have worked in critical care units in hospitals, clinics and homecare. It is this diversity that makes us confident in offering you such a wide range of profiles to match your unique needs.

Yes, all Clear Diamond nurses are licensed by Qatar Health Authority MOPH, to ensure the provision of the highest levels of quality and care services at all times.

We will always do our best to ensure that you secure the services of your preferred nurse. However, we always advise our clients to book their nurse ahead of time, to avoid any disappointment. We are always happy to change your nurse if there is an available substitute.

Yes, the Head Nurse will organise a date so that you can meet and interview your chosen home nurse before starting the service, Due the COVID-19 restrictions we provide a call interview

Clear Diamond Nursing’s staff have specific job roles, to administer medication to patients, including intravenous medications, to provide emotional, medical and physical support. Home care nurses are often required to assist patients with toileting, getting in and out of bed and transporting them to and from the house. However, they are not there for doing house chores, as this will distract them from their main role, which is the wellbeing of the patient or babies.

Our minimum hours for a daytime booking is 6 hours and 4 hours after 6PM, no maximum as we are a 24/7 service. Nurses can only complete 12 hours in one continuous shift, if the instance of 24 hours care 2 nurses would be provided.

Depending on the age of the children 1 Nurse to 2 children, this is the discretion of CDQ Home Nursing to ensure a safe environment and care for your children. Our newborn care is one nurse to one baby.

A cancellation for a contract must be made 24 hours in advance. For an ad hoc booking, 4 hours would be required. Cancellations may still have a penalty charge.

Yes, within 2 hours

Yes, with one of our Midwives or a Specialist children’s nurse and Public Health specialist.

Yes, we can allocate the same Nurse for you if your contract is 30 hours or more. If the Nurse is off sick, we will replace that day with a Nurse of the same experience.

Yes. Provided the contract is long term. For Ad-hoc bookings we do not send nurse profiles

Most of our Nurses are from the Philippines. We also have nurses from Uganda, India. All of our nurses have a Bachelor of Science degree in Nursing.

Visas should be organised by the company/client taking the Nurses on a travel role

We provide discounted packages for monthly and long-term contracts. Our rates vary depending on the client’s requirements.

Yes, we do. We accept online payments as well.

Our Nurses can assist with anything related to the patient and/or child/baby.

Yes, all our Nurses can accompany patients to follow up or hospital appointments.

We can complete the paperwork required to enable you to pay and claim with your insurance provider.